As per commercial department information, please take note of the following for all S6 tickets :
1. Changes due to medical conditions are sole responsibility of the passenger.
Waiver or exceptions will not be granted even with medical certificates.
It is recommended that passengers book travel insurance for any sudden health-related inconvenience
that may affect their travel itinerary.
2. When a ticket is in AIRPORT CONTROL status
Change request will be accepted, with a penalty fee for canceling the Airport Control status, according to the airport.
All ticket confirmation comes with the checking close time for each station, and removing the Airport control also depends on the check-in time.
Therefore, the conditions of the acquired fare will be in effect ( if booking is allowed to be changed or not).
SPANISH VERSION
1. Los cambios debidos a afecciones médicas son responsabilidad exclusiva del pasajero.
No se otorgarán descuento o excepciones incluso con certificados médicos.
Se recomienda que los pasajeros adquieran un seguro de viaje por cualquier inconveniente repentino
relacionado con la salud que pueda afectar su itinerario de viaje.
2. Cuando un boleto se encuentra en estado de AIRPORT CONTROL,
Se aceptará una solicitud de cambio, con una penalidad por quitar el estado de Airport control.
Por lo tanto, las condiciones de la tarifa adquirida estraran en vigencia ( al saber si permite cambio o no).